Credits & Refunds.

Usage-based AI credits, no expiry and no change-of-mind refunds for unused purchased credits. *Mandatory legal rights and remedies remain protected. Read the details below before any future purchase.

These are the planned one-time credit packs for the connected Yuvxa service. Purchases are not available yet.

Any applicable taxes, additional charges and the final payable amount will be disclosed before payment. This preview does not start a subscription or authorise recurring charges.

Credits will be deducted according to the AI usage involved in processing the reference photos and request you submit. The amount can vary with the reference input and the AI processing needed.

The exact metering formula, conversion rates, rounding, estimates and rules for retries, failed jobs or cancelled requests are still to be finalised. They will be disclosed before paid generation or credit purchases are enabled. This page does not promise that unsuccessful requests will be charged or free.

Purchased credits have no expiry date. Unused credits remain available for future AI usage. There is no time-based deduction or loss of credits simply because you have not used them for a while.

Using credits for AI processing reduces the available balance. Credit balance and usage records are planned as part of the connected account system; they are not live on this website.

Payments are planned through Razorpay. For now, “Buy now” only opens a coming-soon message. No order is created, no money is collected and no credits are delivered.

When checkout opens, purchased credits will be added automatically and immediately to the purchasing Yuvxa account once successful payment is verified. This is digital delivery only: no physical item is shipped and no shipping charge applies. A bank debit or pending payment alone is not confirmation that verification has completed.

If payment verification or credit delivery is delayed, use Contact support or email support.yuvxa@gmail.com with your Yuvxa account email, payment reference, date and amount. We will check the payment and account records, correct missing credits for a verified successful purchase, or arrange an eligible refund if delivery cannot be completed. Avoid paying again while an earlier payment is unresolved.

Once purchased credits have been successfully added to your Yuvxa account, the purchase cannot be cancelled or refunded simply because you change your mind. Unused or partially used credits cannot be exchanged for cash. Stopping use of Yuvxa or having credits left over does not create a change-of-mind refund entitlement. Purchased credits do not expire.

No purchase can be made through this preview, and these packs are one-time purchases, not recurring subscriptions. Before completing a future checkout payment, you may leave checkout without placing a paid order. A pending, failed, duplicated or incorrectly charged payment is handled under the payment-issue process below.

The no-refund rule does not override mandatory legal rights. Duplicate or incorrect charges, undelivered paid credits and legally required remedies for deficient services remain eligible for investigation and an appropriate correction or refund, even if some credits were added to the account.

For a duplicate debit, incorrect charge, failed or pending payment, or paid-but-missing credits, contact Yuvxa support. We will verify the payment status and account records before deciding the appropriate correction or refund. A missing-credit report is not automatically rejected under the unused-credit rule.

Include the account email, payment or order reference, transaction date, amount and a short description. Do not include full card or bank details, CVVs, passwords or OTPs.

Confirmed duplicate or excess charges will be corrected or refunded as appropriate. If a successful paid purchase cannot be delivered, we will arrange a refund. Failed-payment reversals depend on confirmation from Razorpay and the bank; we will help trace the status rather than treat a pending debit as a completed purchase.

Approved refunds are returned to the original payment method, not paid out to another account. We will share the refund status or reference when available. Credits associated with a refunded or reversed purchase will be adjusted to prevent both retaining the credits and receiving a refund for the same purchase; we will explain any adjustment.

We aim to review and resolve billing issues within the target above. If further information or a bank investigation is needed, we will explain the status and next steps within that time. Refund arrival depends on the bank and payment method; it is not an instant-credit guarantee. Contact support if the expected window has passed.

Business days mean Monday to Friday, excluding Indian public and bank holidays. The payment and refund timelines apply when checkout opens. Any shorter mandatory legal deadline takes priority; these targets do not extend statutory rights or complaint-resolution deadlines.

Read this policy with our Terms of Use and Privacy Policy. These pages describe the intended public-service setup and will be updated with the remaining operational details before launch.